We are so excited to be launching a portal for our customers to use. In our portal, all of our customers are able to see information about their services and bills, and request estimates on future projects. There are many exciting features in this portal, so we’ve highlighted each feature and what it entails below.
One of the main features of this portal is for our customers to take care of their payments easily. You are able to see and edit your billing information, payment methods, and account information. Instead of messing with emails or finding the right time to call us, you will be able to change your information at any time. Another great feature is setting up auto pay. This ensures that your bills are paid on time and with ease.
In our portal, you can see the full history of all services done on your property. This can help you see what has been done and what needs to be done regarding any ongoing lawn treatments, landscape projects, or hardscape plans. You are also able to request services through the portal as well. For example, if you would like a bush trimming added on, you can do this by requesting it in the portal.
Another simple but effective feature this portal offers is requesting estimates. Whether you need a stump removed, new sprinklers, or bag worm treatments, you are able to let us know and we can quickly give you an estimate.
One of our favorite features in this portal (we are kind of biased) is gaining your feedback with just one click. By capturing your feedback, we are able to better our service each time we make a visit to you or your neighbor. One question you might see in the portal is, “How likely is it that you would recommend our company to a friend or colleague?”
If you are a client with us now and have been using this portal, we would love to hear your feedback on whether it is easy to use and effective. If you are not a customer of SunCo, we hope that this portal pushes you to get services done by us because it is THAT simple. Feel free to reach out or visit our website for more information on what SunCo has to offer your outdoors.