This Privacy Policy discloses the privacy practices for suncolawns.com and the SunCo Customer Portal (accessible through suncocustomer.com). This policy applies solely to information collected by these sites.
It explains:
– What personally identifiable information is collected from you, how it is used, and with whom it may be shared.
– What choices are available to you regarding the use of your data.
– The security procedures in place to protect your information.
– How you can correct any inaccuracies in your information.
Information Collection, Use, and Sharing
SunCo Grounds Management, Inc. (“SunCo,” “we,” “our,” or “us”) is the sole owner of the information collected on our website and customer portal. We only have access to information that you voluntarily provide to us through online forms, email, or direct communication.
We will not sell or rent this information to anyone.
We use your information to respond to inquiries, schedule and manage services, send billing communications, and provide updates related to your account or service. We may also send informational and seasonal service messages from time to time.
We will not share your mobile information with third parties or affiliates for marketing or promotional purposes. All information related to text messaging opt-ins will not be shared with any third parties, including affiliates or business partners. Opt-in consent is non-transferable.
We share data only as needed with trusted service providers who help us operate our business and deliver services to you, such as:
– Productive Computing (FileMaker Hosting) – customer database and application management
– Twilio – sending text message notifications
– Constant Contact – sending informational and seasonal service messages
– Pressable – website hosting for suncolawns.com
– SiteGround – hosting for our customer portal
These providers are contractually prohibited from using your information for any purpose other than providing services to SunCo.
SMS Communications and Consent
By opting into SMS through our website, customer portal, or other medium, you agree to receive text messages from SunCo Grounds Management, Inc. These may include scheduling reminders and notifications, billing updates, and occasional informational or seasonal service messages.
Message frequency varies and will occur as needed per service.
Message and data rates may apply.
Reply HELP for assistance or STOP to cancel.
We will not share your mobile number or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Your Access to and Control Over Information
You may opt out of any future communications from us at any time. You can:
– See what data we have about you, if any.
– Change or correct your information.
– Ask us to delete any data we have about you.
– Express any concern about our use of your data.
To do so, contact us by phone at 402-553-5204 or by email at info@suncolawns.com.
Security
We take precautions to protect your information. When you submit sensitive information through our website or portal, your information is protected both online and offline.
Wherever we collect sensitive information (such as payment data), it is encrypted and transmitted to us in a secure way. You can verify this by looking for “https” at the beginning of the page address or a closed lock icon in your browser.
Only employees who need access to perform specific tasks (for example, billing or customer service) are granted access to personally identifiable information. The servers in which we store data are kept in a secure environment.
Registration and Service Access
To use portions of our website or customer portal, you may be required to complete a registration form and provide contact details such as your name, address, phone number, and email. This information is used to identify your account and deliver the services you request.
Payments
When making a payment through our customer portal or by phone with a customer service representative, you will be asked to provide contact and payment information (such as name, billing address, and credit card details). This information is used solely for billing and completing your transaction.
SunCo does not store or retain full credit card numbers after processing. Payments are encrypted and securely transmitted.
Cookies
Our website and portal use “cookies” to improve your experience and track site usage. Cookies help us recognize repeat visitors, save login credentials, and analyze which pages are most useful.
Usage of cookies is not linked to any personally identifiable information on our site. Some third-party tools (such as analytics or advertising partners) may also use cookies. We do not control these cookies but encourage you to review those parties’ privacy practices.
Analytics and Advertising
We use standard website analytics tools (such as Google Analytics) to understand how visitors use our site. These services collect information such as your browser type, device, and approximate geographic location. This data is used in aggregate to improve site performance and user experience.
Reviews and Feedback
After a service is completed, we may send you an email inviting you to review your experience with SunCo. Participation is optional. Feedback is used to improve our services.
Sharing
We may share aggregated demographic information with trusted partners, but this data does not identify any individual person.
We may also use third-party companies to process payments or provide specific services (such as sending emails or text messages). These companies do not retain or use personal information for any secondary purpose beyond fulfilling SunCo’s requests.
Links
Our website and portal may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage users to read the privacy statements of any other site that collects personally identifiable information.
Updates
Our Privacy Policy may change from time to time. All updates will be posted on this page, and the “last updated” date will reflect the latest revision.
If you believe that we are not abiding by this policy, please contact us immediately:
SunCo Grounds Management, Inc.
7929 Irvington Road
Omaha, NE 68122
Phone: 402-553-5204
Email: info@suncolawns.com
Last Updated: November 14, 2025
